At Brands for Less, our most important priority is to send your order as soon as possible. For orders in UAE we take 2-3 business days to process your order.
Standard shipping fee for an order placed within UAE is AED13 per shipment regardless of how many items you will order.
Good news! We do have offer a free shipping on single order (1 order ID) that is more than AED250 excluding the applied voucher / CN. (This promotion is for UAE customers only).
Yes, we are glad to inform you that we now have an international shipping to KSA, Bahrain, Kuwait, and Oman.
Paying for your online order is made as simple as possible. You can pay through cash on delivery or use your card for an online payment for those orders to be shipped within UAE.
Our couriers are more than happy to accept your payments on delivery but only in cash. Your vouchers and credit notes can be used online upon placing the order. Happy Shopping!
In order to change your billing address and your number, simply get in touch with us through our multiple customer care channels - Customer Care at +971 4 880 6768, email us at [email protected] or open our online chat support and we will be more than happy to do it for you.
We wish we could tell you otherwise but once an order is placed you no longer can change the size/quantity/color/ or add other item/s or change the mode of payment. But you can definitely request to remove the item or cancel your order to place a whole new one. We wish you an enjoyable shopping experience with Brands for Less.
Sure, why not? We just require the person to have a proof of identity especially for orders paid by card. You can get in touch with our customer service if you need further assistance with your shipment delivery. We want to ensure that you get your package when and wherever you want it.
You may use our Track Your Shipment bar/box located on the bottom right of our website and kindly enter your order id and the registered email address for your online account & our system will update you.
Tracking order status on our website is extremely easy. Below are the stages:
||Thank you! Your order is successfully placed and received
||Please wait! Your order is on process
|HANDED TO SHIPPER
||Your order was dispatched and handed to the courier
|OUT FOR DELIVERY
||Your order is out for delivery and will be delivered within the day
||Congratulations! Your order is successfully delivered
Return is permitted within 10 days upon receiving the order. As soon as the return is processed, we will issue a credit note for the returned items. Please return the items with the invoice and in its original packing. Unfortunately we do not accept returns on lingerie, swimwear and undergarments due to hygiene reasons.
You can return the item/s to any Brands for Less branch or we will arrange a pickup via courier with an AED 10.00 pickup charge that will be deducted from the credit note for UAE customers. For additional information, visit http://brandsforless.ae/return-cancellation.aspx or contact the customer service hotline at +971 4 880 6768 (SAT - THU FROM 7 AM TO 7 PM), or email us at [email protected] or open our online chat support.