Welcome to Brands For Less online store
United Arab Emirates
Shop over 3000 Brands. Up to 80% OFFon original retail prices.
See below for information about the delivery & returns options.
Shipping & Delivery
Returns & Cancellation
After you placed an order, your order begins to process. Once order is placed, you can no longer change the size/quantity/color/ or add other item/s or change the mode of payment but you can definitely request to remove the item or cancel your order to place a whole new one. To change or cancel your order prior to shipment, you must contact customer care.
Please note that most orders process quickly and can enter the shipping process within 24 hours. If your order has already entered the shipping process, it cannot be changed or cancelled.
Occasionally, orders or parts of an order are cancelled by our system for various reasons
Some reasons are:
Can I return or exchange a product I purchased from your online store?
May I return a product from Special Deals?
Product/s that was ordered online from the Special Deals section can be returned.
Which items are non- returnable?
No return is accepted on lingerie, undergarments, and swimwear due to hygiene reasons
If I refuse the whole shipment paid by card, will I get a refund including the shipping charge?
We will only refund the total amount of the returned items excluding the AED 13.00 shipping fee
Can I return an item to the same courier who delivered my shipment the same time?
The couriers who deliver your shipment will unfortunately not be able to accept your returns. We have a policy of the next day pick up schedule for return via courier. Just let us know through any one of our customer service channels and we will arrange for the pick-up. Don’t worry our couriers will reach you the very next day without any delays.
If you received a damaged or incorrect item, simply get in touch with our Customer Care team within 24-48 hours upon receiving the order. Kindly send us an email to [email protected] and attached the photo of the damaged / defective item.
You may contact our customer service hotline at +971 4 880 6768 (SAT - THU FROM 7 AM TO 7 PM), or send us a message via online chat. After reviewing the email you sent, our customer service team will contact you for assistance.